Introduction
Welcome to CEO86. We believe that every member's personal privacy is a fundamental right. This privacy policy explains what information CEO86 collects from you, why it is collected, and how it is used and kept secure.
By using the CEO86 platform, you agree to this privacy policy. Please read it carefully before creating an account. If you have any questions, our support team is always here to help.
This Privacy Policy applies to the CEO86 website, mobile app, and all related services. We adhere to international data protection standards and make no compromises when it comes to the security of your information.
CEO86 never sells your personal data, never shares it with third parties without authorisation, and never sends marketing messages without your consent.
What information we collect
CEO86 only collects information that is necessary to provide you with the best service. Collecting excessive or unnecessary data goes against our policy.
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact information | Mobile number, email address | Account Registration & Communication |
| Financial Information | Mobile banking number, transaction history | Deposit and withdrawal process |
| Technical information | IP address, device ID, browser information | Security and fraud prevention |
| Usage data | Game history, login times, activity logs | Service improvement and personalization |
How we collect information
CEO86 collects your information in several ways. In each case, the purpose is clear and you provide that information knowingly.
At registration
The name, mobile number, email address, and date of birth you provide when opening an account are collected directly.
During KYC verification
If you upload a copy of your National ID or passport for identity verification, that information is collected.
At the Time of Transaction
Your mobile banking number and transaction details are automatically recorded whenever you make a deposit or withdrawal.
While using the platform
Technical and usage data is automatically collected while you play games, place bets, or engage in any other activity on the platform.
When contacting support
When you contact support via live chat or email, a record of that conversation is retained.
How We Use Your Data
CEO86 uses collected information only for its intended purposes. Every reason your data is used is clearly outlined below.
- Account Management: To create, manage, and secure your CEO86 account.
- Identity verification: To complete the KYC process and verify your age.
- Transaction Processing: To ensure deposits and withdrawals are processed safely and promptly.
- Fraud prevention: To detect suspicious activity and keep your account secure.
- Service Improvement: To improve CEO86's games and services.
- Customer Support: To resolve your issues and answer your questions.
- Legal Obligation: Where required to comply with applicable laws.
- Personalised Experience: To suggest games and offers tailored to your preferences.
CEO86 never sells your data to third parties for marketing purposes. Promotional messages are only sent with your consent.
Data Protection
CEO86 applies the highest industry standards to protect your data. Our security infrastructure is multi-layered and continuously updated.
- 256-bit SSL encryption: Every data transfer between you and CEO86 servers is fully encrypted.
- Firewall Protection: Advanced firewalls are used to block unauthorized access.
- Two-factor authentication (2FA): An extra layer of security when logging into your account.
- Regular Security Audits: Systems are regularly tested by third-party security experts.
- Data Backup: Your data is regularly backed up to secure servers.
- Staff training: All CEO86 staff are trained in data protection practices.
Please note that no method of transmission over the internet is 100% secure. CEO86 takes every possible precaution, but no platform can guarantee absolute security. Keep your account password strong and never share it with anyone.
Cookie Policy
Cookies are used on the CEO86 website and app. Cookies are small text files stored on your device that help improve your browsing experience.
- Essential Cookies: Essential for login sessions and security operations. These cannot be disabled.
- Functional Cookies: Remembers your language preference and layout settings.
- Analytics Cookies: Used to understand which pages are visited most. These cookies do not identify you personally.
- Performance cookies: Measures page loading speed and platform performance.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain CEO86 features.
Data retention period
CEO86 does not store your personal data indefinitely. A defined retention period applies to each type of information.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years after closure |
| Transaction Records | Minimum 5 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Support Conversations | 2 years |
| Logs and technical data | 1 year |
| Cookie Information | Session end or up to 1 year |
Once the designated retention period has passed, CEO86 automatically deletes or anonymises the relevant data.
Your rights
As a CEO86 member, you have important rights over your personal data. To exercise any of these rights, please contact CEO86 support.
- Right to Access: You can request to know what information CEO86 holds about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data under certain circumstances.
- Right to restrict processing: You may request that the processing of certain data be temporarily paused.
- Right to Data Portability: You have the right to receive a copy of your data.
- Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
To exercise any of your rights support@ceo86.wsEmail us at or speak with our support team via live chat. CEO86 will respond within 30 working days.
Minor Protection
CEO86 does not collect — and has no intention of collecting — data from anyone under the age of 18. Our platform is strictly for adults.
Date of birth is verified at registration and age is confirmed during the KYC process. If we discover that a minor has registered on CEO86, that account will be immediately closed and all associated data will be deleted.
If your child attempts to access an online gaming platform, please use parental control software. CEO86 takes a strict stance on protecting minors from gaming.
Policy Updates
CEO86 may update this privacy policy from time to time. When changes are made, we will notify you through the following means.
- Notifications will be sent to your registered mobile number or email.
- A notice will be displayed on the CEO86 website homepage.
- The "Last Updated" date at the top of this page will be changed.
For significant changes, at least 15 days' notice will be given before the new policy takes effect. Continued use of CEO86 after any changes will be considered your acceptance of the updated policy.
Contact
If you have any questions, comments, or concerns about this privacy policy, please contact CEO86. Our data protection team is always ready to respond to your enquiries.